Help and FAQs

Feldenkrais FAQs

  • What is the Feldenkrais Method®?

    The Feldenkrais Method is a remarkable approach to movement, learning and change. Based on the sound principles of physics, neurology, physiology and the martial arts, the Method improves posture, flexibility, and coordination by addressing the nervous system directly. The Feldenkrais Method helps those with restricted movement, chronic pain, tension and other common problems, as well as neurological and developmental difficulties. Continue reading…

  • Who developed the Feldenkrais Method?

    The Feldenkrais Method was originated by Moshe Feldenkrais, D.Sc., a pioneer in movement science and the innovator of therapeutic and educational approaches. Feldenkrais was born in Russia in 1904 and emigrated to Palestine at the age of 14. As a young man he was an excellent athlete, and through the influence of a British officer, learned jujitsu. He was both a very physical young man and an excellent student with a creative mind. Even at a young age he was interested in the inner development of the human being. He was influenced by Coue's work in autosuggestion and early writings on both the unconscious mind and the self-image. Continue reading…

  • Who can benefit from the Feldenkrais Method? *

    Anyone — young or old, physically challenged or physically fit — can benefit from the Method. Feldenkrais lessons are beneficial for those experiencing chronic or acute pain of the back, neck, shoulders, hips, legs or knees, as well as those healthy individuals who wish to enhance their self-image. The Method has been very helpful in dealing with central nervous system conditions such as multiple sclerosis, cerebral palsy, and stroke. Musicians, actors and artists can extend their abilities and enhance creativity. Many seniors enjoy using it to retain or regain their ability to move without strain or discomfort.

    Through lessons in this method you can enjoy greater ease of movement, an increased sense of vitality, and feelings of peaceful relaxation. After a session you often feel taller and lighter, breathe more freely, and find that your discomforts have eased. You experience relaxation and feel more centered and balanced.

  • What is Awareness Through Movement®?

    Awareness Through Movement lessons are a series of verbally guided, gentle, slow and organized movements typically done on the floor. Lessons may also be done sitting or standing. These lessons guide your awareness toward sensing your own movement habits, exploring new ways of moving, and integrating more choice into your movement patterns. Nearly all the lessons in our books, audio programs and DVDs are Awareness Through Movement lessons.

  • What are the guidelines for doing Awareness Through Movement?

    • Wear loose, comfortable clothing.
    • Do the lessons on a reasonably firm surface on the floor with a blanket or mat.
    • Do the movements slowly and gently. Slow, gentle movements allow you to sense more precisely how you are doing the movement.
    • Stay within your range of comfortable movement (don't go for the "stretch").
    • Sense your skeleton and your skeletal contact as you do the lesson.
    • Do as many movements as is comfortable for you — that may be two or it may be twenty — and then rest.
    • Rest as often as you want or need to. Resting helps to refresh your attention and to integrate what you have been learning. If you find your attention wandering, or if the movement becomes messy or confused, stop and rest.
    • If you feel pain during a movement, stop and rest. When you return to the movement, make it slower and smaller. Generally you can make the movement small enough that you don't activate the pain response. If you still feel pain, use your imagination. You can do the movement in your imagination comfortably and easily, without pain.
    • Give yourself some time to integrate the lesson afterwards. This is usually several hours after the lesson. Refrain from extreme effort or highly compelling activities. Dr. Feldenkrais in his book Awareness Through Movement recommends doing the lessons in the evening before bed.
  • How often should I do the lessons?

    Do the lessons as often you want. There are no set rules about how often to do them. It's not like an exercise routine where you have to do so much in a certain amount of time. You may want to do one a day or one a week. Let your sensations and curiosity guide you.

  • What are some examples of how the Feldenkrais Method can help with different issues? *

    • A 42-year old computer programmer with incipient wrist problems is able to increase his speed on the keyboard after learning how to use his arms and hands more efficiently.
    • A 28-year old woman goes through her third pregnancy — the first one without back pain.
    • A 55-year old woman is able to lift her affectionate 2 year old granddaughter without straining her back.
    • A 40-year old cellist becomes so creative in developing new, less strained positions to play in that she is able to extend her musical repertoire.
    • A 9-year old with learning disabilities can read a full page competently and gains self-confidence in his intelligence.
    • A 19-year old diver is able to visualize and perform the complex series of movements needed to accomplish an intricate maneuver more proficiently.
    • A 78-year old man walks a mile daily, free of chronic knee pain he's had for 30 years.
    • A 32-year old man learns to reuse his hands after a crippling auto accident.
  • What is Functional Integration®?

    Functional Integration lessons are a one-to-one approach tailored to the client's unique needs and organization. Through skilled manipulation, the client is slowly and gently moved in ways that deeply influence their organization at a neurological level. Through these lessons, overall functioning and sense of well-being improve and problems diminish or resolve.

  • How are Feldenkrais Practitioners trained?

    The Feldenkrais Method is taught only by Guild Certified Feldenkrais Practitionerscm who complete four years of training and are certified by the North American Feldenkrais Guild® and the International Feldenkrais Federation. Feldenkrais Practitioners are required to renew their certification and must meet certification requirements of continued study through advanced training. When finding a Feldenkrais Practitioner, make sure they are Guild Certified.

  • How can I find a Feldenkrais Practitioner?

    To find a practitioner in your area, visit the website of the Feldenkrais Guild of North America. www.feldenkrais.com

Store FAQs

  • How do I redeem my coupon?

    During the checkout process, on the Coupon, Shipping and Payment Options page, there is a box into which you enter the coupon code. Your discount will be automatically calculated after you click the "Continue" button.

  • How do I get a coupon?

    Join our mailing list. Once or twice a month we send out an eNewsletter with new or featured products, articles or videos. Each eNewsletter contains a discount coupon. In fact, sign up right now and receive an introductory eNewsletter with a 10% discount coupon code for your first order.

  • Can I place my order by phone or mail?

    If your concern is placing your order over the internet using your credit card, you will want to mail your order to us with a check or money order. If you place your order by phone, we still process your credit card via the internet. The only way to avoid this is with a check or money order.

    To prepare your order, click the "Checkout" button. You will be taken to your basket summary page. Print this page. Calculate the shipping by clicking the "estimate shipping" button below the shopping cart contents and add it to your order total. Make your check or money order payable to: The Feldenkrais Store. Checks must be drawn on a US bank.

    Mail your payment with your order to:

    Orders
    The Feldenkrais Store
    421 21st Ave Ste 212
    Longmont, CO 80501

  • When will my order arrive?

    Most items ship within two business days of receiving your order. Orders within the US are shipped First Class Mail, Media Mail or Priority Mail. You should receive your order within 5-7 business days. Foreign orders are shipped via First Class International Mail or International Priority Mail. The order should arrive within 1-3 weeks. The shipping charge for your purchase will be automatically added to your order.

  • Are there additional taxes or fees for orders shipped outside the US?

    Yes, depending on your country, there may be a VAT or import duties added by your customs agency. Check with your government agency to learn about what additional fees you may need to pay. Note: There are no import duties or taxes when you purchase digital downloads.

  • What is your product guarantee and return policy?

    We have a 30-day Money Back Guarantee for content, sound and mechanical operation on all of our products except digital downloads. If you have any problems, make your return within 30 days from the date of invoice and we'll make an exchange or give you full credit or a refund. Please include a brief note explaining your return and ship the product with a copy of the original invoice to:

    Returns
    The Feldenkrais Store
    421 21st Ave Ste 212
    Longmont, CO 80501

  • How do I submit or suggest a product for inclusion at The Feldenkrais Store?

    Products accepted at The Feldenkrais Store must be high-quality production and content. The content must be Feldenkrais oriented to be accepted.

    Submissions and suggestions of titles for inclusion on our website are welcome. Please send a review copy with any supplemental / supporting information and terms to:

    Submissions
    The Feldenkrais Store
    421 21st Ave Ste 212
    Longmont, CO 80501

  • Do you offer CD publishing?

    Do you have a finished, high-quality Feldenkrais audio product that you want to have published, duplicated and distributed? The Feldenkrais Store can duplicate the CDs, print the artwork and assemble the product for sale. Sales are exclusive to The Feldenkrais Store and through you, if you so choose.

    The cost is $1.50 - $2.00 / CD which includes the artwork printing, CD duplication, CD printing (B&W label) and assembly. You receive 50% of gross sales less the cost of duplication. Payments are made monthly.

  • How do I submit audio or an eBook to be included in your download selections?

    Products accepted at The Feldenkrais Store must be high-quality production and content. The content must be Feldenkrais oriented to be accepted.

    If you would like your audio product or eBook to be available for download, we will convert the audio to MP3 and create digital artwork from your existing artwork either by scanning it or by you providing the original artwork as a PDF or a design file. For an eBook you must provide us with a finished PDF. We will package the MP3s and the digital artwork in a zip file and upload to our servers. We will host the audio files or eBook and provide worldwide distribution.

    There is no cost for conversion or hosting. We simply split the gross sales 50/50. Payments are made monthly.

  • How do I set up a wholesale account?

    Genesis II Publishing, Inc. publications are available at a discount to resellers. Click here to see a list of titles available for resale.

    • Wholesale discounts: 40% off the retail price.
    • Terms: Prepaid with a credit card or PayPal.

    Click here to send us an email inquiring about setting up a wholesale account.

  • How do I make a bulk purchase of products?

    Bulk purchases of any physical product on our site are also available. You may have a training, workshop or just want to have a certain title on hand for your clients.

    • Minimum quantity to purchase of the same title: 5
    • Discount: 20%
    • Genesis II Publications are discounted at 40%
    • Terms: Prepaid with credit card or PayPal
    • Method: You will be given a special discount coupon to use when you make the purchase. The coupon will be for the items you have requested to purchase.

    Click here to send us an email inquiring about getting a bulk purchase discount coupon.

Download FAQs / Help

  • What are downloads?

    Almost all our audio downloads are packaged in a zip file. Your phone or tablet must be able to open a zip file. There is a known issue with Apple iPhones and iPads. If your phone or table cannot open zip files, you will need to download to your computer first and them import them to your device.

    On iPads and iPhones you can download a free app called ZipBrowser which will allow you to open and listen to the audio files. We still strongly encourage downloading and backing up your files on your main computer.

    eBooks in PDF format are compatible with most devices.

  • What are downloads?

    Downloads are digital MP3 audio files or PDF eBooks that you can purchase and download from The Feldenkrais Store. Downloading the audio or eBook means you have immediate access to the product in digital format that you can use on your MP3 player, smart phone, tablet or computer, or burn to a CD in order to access it.

  • How does the download process work?

    You add the download product to your shopping cart and go through the checkout process just like you would for any other product. The final screen of the checkout process will be your invoice, on which there will be a link for each downloadable product you purchased.

    In addition to the links on the invoice page, you will also receive an email with your download information and links to download your digital files.

    Once you click on the link, a blank page will be opened in your browser and the download will start automatically.

    You have seven download attempts authorized with your order so that if your download gets interrupted for some reason, you can try again. The download link is good for seven days.

  • Why do I get an error telling me my download has expired when I have only tried one time?

    If you have any trouble with your download, please contact us. We can help you troubleshoot the situation and get you a fresh download link if you were unable to successfully download your product(s).

  • I downloaded my product(s), but where are they?

    If you downloaded the files but you can't locate them, here are a couple of things to try:

    1) Search your hard drive for the item code of the product you ordered. Each downloaded file begins with the item code. For example: Fel2dn_Master_Moves.PDF. In this case you would search for "Fel2dn". Refer to your invoice or download email for the item code and search your hard drive for it.

    2) Locate and look in your default download folder. It's most likely in there.

  • I got my download but it's just a zip file.

    The zip file contains the MP3s and any accompanying materials. You need to open the zip file to access the audio files.

  • Why won't my download unZip?

    Most modern operating systems will automatically unZip the file, but on occasion you might need the help of an app. Just go to your app store or Google for a utility that will decompress it.

  • What do I do if I received an error message telling me my file is corrupt?

    It is rare, but occasionally a file will become corrupt when downloaded. If this happens contact us and we will get a fresh download link to you. Just reply to one of the emails you received from us or use the contact form on the site, and we will get back to you as soon as possible.

  • Is there a shipping charge for downloads?

    There is no shipping charge.

  • Do I have to pay import duties or a VAT on downloads?

    Since downloads are not physical products and cannot be shipped, there are no taxes or import duties.

  • Can I return my download?

    No, there are no returns or refunds on downloads.

  • If my computer crashes, does The Feldenkrais Store have a backup of the files I ordered?

    No. We highly recommend that you keep a backup of all your audio files and PDF eBooks on another drive for safe keeping.

Product FAQs

  • Why don't I see an image when I put my disc in the DVD player?

    Most of our products are audio with only a few exceptions. Make sure the disc you are trying to watch is labeled as a DVD. Chances are you have placed a CD in your DVD player.

  • How do I get a replacement for a faulty disc?

    Occasionally a disc will be faulty. First, make sure it is not your machine that you are having trouble with. Try the disc on a different device and confirm that you have the same problem.

    To receive a replacement, click here to fill out the contact form and tell us which item and which CD or DVD number you need a replacement for, and we will send a replacement at no charge.

  • What is your product guarantee and return policy?

    We offer a 30-day Money Back Guarantee for content, sound and mechanical operation on all of our products except digital downloads. If you have any problems, make your return within 30 days from the date of invoice and we'll make an exchange or give you full credit or a refund. Please include a brief note explaining your return and ship the product with a copy of the original invoice to:

    Returns
    The Feldenkrais Store
    421 21st Ave Ste 212
    Longmont, CO 80501

  • How are the Feldenkrais lessons presented in the products you sell?

    Almost all the products we sell on this site use Awareness Through Movement as the basis for teaching Feldenkrais lessons.

  • Why don't you have videos that show the "right way" to do the lessons?

    The "right way" to do a lesson will vary from person to person. If you watch a video and copy what someone else does, you are just copying their habits. You will benefit most from the lessons by listening to the instructions and making sense of them in your own way. When you approach a lesson in this way you more fully integrate the learning and enrich and expand the potential of your own habits.

  • What are the guidelines for doing Awareness Through Movement?

    • Wear loose, comfortable clothing.
    • Do the lessons on a reasonably firm surface on the floor with a blanket or mat.
    • Do the movements slowly and gently. Slow, gentle movements allow you to sense more precisely how you are doing the movement.
    • Stay within your range of comfortable movement (don't go for the "stretch").
    • Sense your skeleton and your skeletal contact as you do the lesson.
    • Do as many movements as is comfortable for you - that may be two or it may be twenty - and then rest.
    • Rest as often as you want or need to. Resting helps to refresh your attention and to integrate what you have been learning. If you find your attention wandering, or if the movement becomes messy or confused, stop and rest.
    • If you feel pain during a movement, stop and rest. When you return to the movement, make it slower and smaller. Generally you can make the movement small enough that you don't activate the pain response. If you still feel pain, use your imagination. You can do the movement in your imagination comfortably and easily, without pain.
    • Give yourself some time to integrate the lesson afterwards. This is usually several hours after the lesson. Refrain from extreme effort or highly compelling activities. Dr. Feldenkrais in his book Awareness Through Movement recommends doing the lessons in the evening before bed.

Affiliate FAQs

  • What's an Affiliate Program?

    Affiliate programs are the ideal way to create an additional income stream from your website. The Feldenkrais Store's Affiliate Program allows you to earn revenue from your website by sending traffic through AchievingExcellence.com advertisements (text links, image ads, etc.) that you have placed on your site. Maximizing site revenue is dependent on two things: increasing the amount of traffic to your site, and improving click-through ratios by promoting products that fit your visitors interests.

  • What commission can I earn?

    The Feldenkrais Store offers affiliates an 8% commission on all sales. Every time you refer a visitor to The Feldenkrais Store through an affiliate link and they complete a purchase, you earn a commission on that sale. If the visitor does not purchase immediately, but comes back within 7 days and purchases, you still get credit for the sale!

  • How will being an Affiliate benefit me and my customers?

    You develop an extra cash flow in your business and you will be providing your customers with a wide selection of Feldenkrais books, CDs, downloads, DVDs, articles and other resources.

  • Is there a fee to become an Affiliate?

    No! It's absolutely free to join our Affiliate Program. There is no charge to apply, there is no minimum sales requirement, and you can cancel at any time. Once you are approved by The Feldenkrais Store, you can place products and links on your site and start earning commissions almost immediately.

  • Can a website outside the United States be an Affiliate?

    Yes, The Feldenkrais Store allows International Affiliates in the program. Our wide selection of downloads makes this particularly attractive.

  • How do I sign up to become an Affiliate?

    1) Click on the Affiliate Program link in the footer of any page. You will sign in using your Customer Account. If you don't have a Customer Account, just click on the Create New Account link and enter your information. Then return to the Affiliate Account login page and log in.

    2) After you log in, you will be taken to the Terms of Agreement page. Review the terms and click the link "Click here to set up your affiliate account."

    3) Fill in the requested information on the Affiliate Account Setup page and click "Submit".

    4) You will receive a message that your application has been received and approved.

    5) Click on the Affiliate Account link in the footer of any page. If you are already logged in, you will be taken to the main page of your Affiliate Account. Otherwise, you will have to log in to your Customer Account first. From this page you can create your affiliate links, track the hits and orders that come from your class and see your payouts.

    Get Started: Sign up for an account or log in now.

  • Are there restrictions on websites that can become an Affiliate?

    Most sites qualify for participation in our program. Anyone may submit an application, but we reserve the right to refuse membership to a site or revoke a membership at any time if we feel the site contains objectionable material or if we feel that the Affiliate is using unethical marketing practices such as cookie-stuffing. Sites that do not qualify: sexually explicit, obscene, or pornographic; offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory (whether based on race, ethnicity, creed, religion, gender, sexual orientation, physical disability, or otherwise); graphically violent, including any violent video game images; or solicitous of any unlawful behavior.

  • Can I use The Feldenkrais Store's content on my site?

    Yes! You can use logos, graphics, photos and product descriptions. You can also feel free to link to audio samples and articles on our site.

  • How do I create links?

    Creating links is simple. Once your Affiliate Account has been approved, you will have access to a number of links to The Feldenkrais Store and it's popular categories. Just copy and paste!

  • How will you know that the orders came from my site?

    All links from your site to our site contain a unique Affiliate code so that every time a user comes to us via your site, you receive credit when a purchase is made. After you register and your site has been accepted as an Affiliate, you will receive an Affiliate code that you place at the end of the links to The Feldenkrais Store.

  • How do I know how much I've sold and earned?

    Through The Feldenkrais Store Affiliate Site you can access reports, which are updated daily, that provide information on click-throughs, orders, and commissions earned.

  • How often do I get paid?

    The payment threshold is $25. Once you earn $10 or more, The Feldenkrais Store will send you a check. Your check will be mailed by the third week of the next month, which means if you earned $25 in commission in July, your check will be mailed by the third week of August.

  • Are there items restricted fromt the Affiliate Program?

    Yes. Trainings and workshops do not quality for Affiliate payouts.

  • How do I sign up?

Store Policies

  • Privacy Policy

    We are committed to maintaining the confidentiality of the personal information that you have provided us through this website.

    By using this website you agree that information collected relating to your use of this website, including your email address, may be used by us to analyze use of the website and to tailor marketing by us to the products and services that are offered to you.

    Only authorized staff of The Feldenkrais Store will have access to the personal information that has been provided.

    The Feldenkrais Store will not sell or share any personal information given on this site. When you order, we need to know your name, email address, mailing address, credit card number and expiration date, and the security code on the back of your card. This allows us to process and fulfill your order and to notify you of your order status. We do not retain any credit card information on site. That information is stored with the credit card processor.

  • Disclaimer

    The books, audios, written materials and audio samples presented on the website are for educational and entertainment purposes only and are not intended to be a substitute for professional counseling, therapy or medical treatment. Nothing on this website is intended to diagnose or treat any pathology or disease condition of the mind or body. Consult your physician before starting any exercise program.

  • Credit Card Processing

    You can shop at The Feldenkrais Store online with confidence. We partner with PayPal, the most trusted way to pay on the internet, to offer safe and secure credit card transactions for you, our customer. The PayPal payment gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. PayPal adheres to strict industry standards for payment processing. For your security, we do not store or have access to your credit card information. Your credit card number, expiration date and security code are all securely stored with the credit card processor.

  • Site Security by Norton Secure Powered by VeriSign

    We partner with Norton Secure powered by VeriSign for the best security on the internet. VeriSign provides Secure Sockets Layer (SSL) Certificates and more in a single solution. The first Certificate Authority to provide SSL in 1995, VeriSign remains the leading provider of the most trusted solution for online security and helps assure you that you are safe from search to browse to buy and sign-in. When you see the VeriSign Trust™ Seal, you know you can trust the link, trust the site, and trust the transaction.

  • BBB Accredited Business

    The Feldenkrais Store is a BBB Accredited Business. Click for the BBB Business Review of this Online Publications in Longmont, CO.

    BBB OnLine Seal Holders are BBB Accredited Businesses. As part of the accreditation process, the business has been determined to meet truth in advertising guidelines, to disclose information about their business and its policies, to follow basic privacy and security practices, and to respond appropriately to problems that arise.

  • Cookies and Other Privacy Information

    Like most websites, we may use cookies to "remember" information about your preferences. You can set up your web browser to accept or reject cookies. We shall not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of any information to us in any connection with this website.

    We may amend this policy from time to time and will place any such amendments on this website. This policy is not intended to, nor does it create any contractual rights between The Feldenkrais Store and customer(s).

    By submitting the email form you automatically agree that your email details will be stored by The Feldenkrais Store for future e-marketing campaigns from which you can unsubscribe at any point in time.

  • Terms and Conditions of Use

    Read the full terms and conditions of use of The Feldenkrais Store.

  • Trademarks, Service Marks and Certification Marks

    A Healthy Back, Total Body Vision and Total Body Golf are trademarks of Genesis II Publishing, Inc.

    The following are registered service marks, trademarks, collective marks or certification marks of the Feldenkrais Guild of North America: Feldenkrais®, Feldenkrais Method®, Awareness Through Movement®, ATM®, Functional Integration®, FI®, Guild Certified Feldenkrais Teacher®, and The Feldenkrais Guild®. The following is a certification mark of the Feldenkrais Guild of North America: Guild Certified Feldenkrais Practitionercm.

Professional, Partner and Affiliate Links

Learn More About the Feldenkrais Profession

International Feldenkrais Federation: www.Feldenkrais-Method.org
The International Feldenkrais Federation (IFF) is the coordinating organization of most Feldenkrais Guilds and Associations and other key Feldenkrais professional organizations worldwide.

An International List of Feldenkrais Guilds and Associations: www.Feldenkrais-Method.org/en/node/580
Standards of Practice of the Feldenkrais Method®: www.Feldenkrais-Method.org/en/node/348

Feldenkrais Guild® of North America: www.Feldenkrais.com
The Feldenkrais Guild was established by Moshe Feldenkrais, D.Sc., in 1977, to be the professional organization of practitioners and teachers of the Feldenkrais Method. The purpose of the Feldenkrais Guild of North America is to develop, promote and protect the Feldenkrais Method.

Find a Feldenkrais Practitioner: www.Feldenkrais.com/practitioners/find/
Professional Feldenkrais Method Trainings: www.Feldenkrais.com/classes/become_a_practitioner/

Partner and Professional Training Sites

>Mind in Motion: www.mindinmotion-online.com

UncommonSensing.com

Warrior's Awareness - Moti Nativ

Longmont Feldenkrais: www.longmontfeldenkrais.com

Body Wisdom Boulder

Lavinia Plonka: www.laviniaplonka.com

Institute for the Study of Somatic Education: www.feldnet.com

The Feldenkrais Center

The Feldenkrais Southern California Movement Institute: www.DonnaRay.com

Learning for Health: www.learningforhealth.com

Feldenkrais Resources

Feldenkrais Resources Training Institute: www.frtiberkeley.com

Feldenkrais Institute: www.feldenkraisinstitute.com

Affiliate Sites

Tiffany Sankary: www.tiffanysankary.com

Conscious Movements: www.consciousmovements.com

Joni Bentley: www.jonibentley.co.uk

The Peaceful Runner: www.thepeacefulrunner.com

Holistic and Metaphysical Alternatives: www.333connect.com

Recover Your Stride

Marta Williams: www.martawilliams.com

NLP and Hypnosis

Steve Andreas' NLP Blog

NLP Comprehensive

The Milton H. Erickson Foundation

* From the Feldenkrais Guild website FAQ: www.feldenkrais.com

Still need help? Send us an email with your question. We usually get back to you within 48 hours.