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What are Downloads?
Downloads are digital MP3 audio versions of CDs that you can purchase.
What are the Benefits of Downloads?
Downloading the audio means you have immediate access to the product in digital
format that you can play on your mp3 player, computer or burn to a CD in order
to listen to it.
There is no shipping charge. If you live outside the U.S. there are no import
duties.
When you order a download, at the end of the checkout process you are sent a
link via email for each downloadable product that you ordered. Just click on
the link and the download process automatically begins.
How does the download process work?
You add the download product to your shopping cart and go through the checkout
process just like you would for any other product. The final screen of the checkout
process will be your invoice on which there will be a link for each downloadable
products you purchased.
In addition to an email invoice, you will also receive an email with your download
information and links to download your digital audio files.
Once you click on the link, a blank page will be opened in your browser and
the download will start automatically.
You have 3 download attempts authorized with your order so that if your download
gets interrupted for some reason you can try again.
If you have any trouble with your download please contact
us. We will get back to you as soon as possible.
I get an error telling me my download has expired
but I have only tried to download one time.
There is a known problem with Internet Explorer 7 where the default settings
will allow for only one download attempt. The way around this is to change your
internet settings in IE7 or set a different browser such as FireFox as your
default browser.
To change the
settings:
Internet Options > Security > Custom Level > Downloads > Automatic prompting
for downloads to: Enable.
If you continue to have
trouble or you are not using IE7 and you have this problem, email
us as soon as possible and we will gladly reissue the download to you.
How can I get help if I have trouble with my download?
The easiest way to get help with your order is to simply reply to the email
that contains your download information. You may also contact
us from the contact link on the website. We will get back to you as soon
as possible.
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