by Steve Andreas
Introduction
A great deal of therapeutic effort goes into struggling with anger and
resentment, because this "unfinished business" causes so much difficulty--both
for the person who has it and for other family members, friends, and
associates. All of us can think of people who spend much of their time
preoccupied with old hurts and injuries, interfering with their ongoing
relationships and preventing them from getting on with their lives.
How often have you wished that there were a quick and easy way to help
a someone give up this preoccupation with the dead past and refocus
on present and future living?
In a fascinating and elegant videotape made in 1986 (5), family therapist
Virginia Satir demonstrated that it is possible to resolve long-lasting
resentment quickly. Linda, the 39-year-old client, started with great
anger and resentment toward her mother. But at the end of the 80-minute
session she feels only love and compassion, and says, "I think you're
right that I won't ever be able to look at my mother in the same way
again. I feel clearer, and much more loving. I'm in love with everyone
in the room." In a three-year follow-up interview, Linda goes into great
detail about how well she got along with her mother after the session.
At one point she says, "In fact, I felt like I was her best friend,
which was really something I would never ever have said before."
Some might be tempted to dismiss this as only a single case, that it
was a result of Virginia's consummate skill, impossible for ordinary
therapists to emulate, or that Virginia got lucky, and that Linda was
an easy client. But although Linda was cooperative, she was a very tough
client, as a careful review of the videotape will show. At one point
Virginia says to Linda, "One of the things I sense about you is that
you have a highly-developed ability to stand firm on things." (How's
that for a reframe of being "stubborn"?)
Another way to think about this session is that Virginia showed us that
it is possible to deal with a client's long-standing resentment in a
very short time, and then go on to wonder, "What are the crucial elements
in her work that could be discovered, tested, and taught to others?"
About ten years ago, my wife Connirae and I, along with participants
in an advanced modeling seminar, discovered the essential components
in the process of reaching forgiveness, and developed a pattern, or
experiential recipe, for teaching people how to do this.
Recipes
Before describing this recipe, I want to say a few things about recipes
in general. Some people find the idea of a recipe for personal change
objectionable, and I'd like to touch on two of the major objections
I have encountered.
Firstly, until recently, many approaches in the field of psychotherapy
have typically maintained that one recipe can be used for all sorts
of human problems. That is like saying that a given recipe will work
equally well for a beef roast, a chocolate cake, or a tossed salad.
Others make the mistake of confusing the recipe with the result of using
the recipe. You can't get much nourishment from the recipe itself, any
more than you can find much shelter under the architectural plans for
a comfortable home.
A recipe is only a set of instructions that tells you what to do in
order to get a given result. If a recipe is followed carefully (and
the appropriate ingredients are available) the result is dependable.
Our world is filled with the satisfying results of recipes that work
dependably, from cookbooks to computer manuals. All of science consists
of detailed recipes that get specific results in specified contexts.
"The term science should not be given to anything but the aggregate
of the recipes that are always successful. All the rest is literature."
-- Paul Valery (6, p.41)
I am grateful to Paul Watzlawick for pointing out the crucial difference
between descriptive language and injunctive language. Descriptive language
is exemplified by psychiatry's DSM IV diagnostic manual. Over 700 pages
describe the different kinds of disorders that people have, but not
a single page tells what to do to resolve them! In contrast, injunctive
language tells you what to do in order to have a particular experience.
George Spencer Brown said it well:
"The taste of a cake, although literally indescribable, can be conveyed
to a reader in the form of a set of injunctions called a recipe. Music
is a similar art form; the composer does not even attempt to describe
the set of sounds he has in mind, much less the set of feelings occasioned
through them, but writes down a set of commands which, if they are obeyed
by the reader, can result in a reproduction, to the reader, of the composer's
original experience." (4, p.77)
Frieda Fromm-Reichman once said, "People don't come to therapy for explanation;
they come for experience." A recipe is only a dependable way to create
a specific experience.
Elements of Forgiveness
There are two major processes on the path to forgiveness:
1. The first process is discovering the specific mental transformations
that a particular person needs to make in order to reach the state of
forgiveness. This is determined by a gentle exploration of internal
images, voices, etc. -- comparing how a person represents someone who
has already been forgiven with how they represent someone they are still
angry at. This quickly provides information about the internal perceptual
changes that need to be made for this particular person. Once this is
known, the changes can be made in a few minutes.
2. The second part of the process usually takes somewhat longer: dealing
with the objections that a client has to going ahead with reaching forgiveness.
These objections often have to do with wanting protection against the
expected consequences of forgiveness: "If I forgave him, then something
bad would happen" -- I'd be tempted to reconcile with him, he could
hurt me again, etc. Objections about consequences need to be met by
eliciting or teaching specific protective coping skills. "If you forgave
him, how could you still maintain your resolve to stay separate and
be protected against future hurt?"
Other objections have to do with the meaning of forgiveness to the client.
"If I forgave her, that would mean something about me--that I'm a wimp,
that I condone what she did to me, etc." Objections about meaning need
to be met by changing the client's meaning through some kind of reframing.
"Can you see that far from being a wimp, your forgiving her would mean
that you have accomplished a change that takes great courage, compassion
and understanding--one that only a few human beings are capable of?"
An Experiment
A short mind-experiment can provide you with a very compact experience
of these two elements in the forgiveness process:
1. First think of two people in your life:
a.
someone you like very much, and
b. someone you dislike very much.
2.
After identifying these two people, think of them simultaneously.
3. Continuing to think of these two people in your mind simultaneously,
notice how you represent them differently in your mind.
a.
First look at your images. One image is probably larger than the other
one, one farther away than the other, one brighter or more colorful
than the other, one more to your left than the other, one higher or
lower than the other, etc.
b. Next notice your auditory experience of these two people. Are there
sounds or voices with one image and not with the other, or are there
differences in the volume, tonality, or tempo of the sounds or voices,
etc?
c. Finally notice differences in your feelings in response to these
two images. Besides feeling like for one and dislike for the other,
do you feel colder/warmer, more connected/disconnected, etc. with one
than the other?
4.
Now comes the really interesting part. Try exchanging the locations
of the images of the two people in your mind, and notice how your feelings
change in response to this little experiment. For instance, I represented
the disliked person small, far away, dim, on my right and silent. The
image of the liked person was large, close, bright, on my left, with
a clear voice. If I exchange the two, the disliked person is now on
my left, large and bright, with a clear voice.
Many people simply refuse to do this experiment. Those who are willing
to try this, at least for a few moments just to see what it is like,
typically feel uncomfortable and unsafe, and want to quickly put the
images back where they started. There are four main points that I'd
like to draw from this little experiment:
1. The location and other process characteristics of internal images
are vitally important in determining our responses to them.
2. Since these process characteristics are completely independent of
the content of the image, they can be used with any content, and constitute
interventions that are totally content-free.
3. When you tried the experiment of exchanging the images, you found
that it was relatively easy to move them around and change how you represent
them.
4. Before you would be willing to make such a change permanent, we would
have to find some way to satisfy your felt objections to making the
change--you would need to be able to feel completely comfortable and
safe with the new arrangement.
These four main points are true of all therapeutic work. In the following,
they are illustrated by an edited transcript of an audiotaped demonstration
(2) of the forgiveness pattern with a woman who was angry with an ex-boyfriend.
Transcript
Steve: Ann, you have someone you're still angry with, and you also have
in mind someone you have forgiven. Think of those two experiences; how
are they different?
Ann: (briskly) The anger is here on the right; it's close, larger than
life. (softly and more slowly) Forgiveness is pretty far out in front
of me, 10 or 12 feet, perhaps three or four inches high. (rapidly) Anger
is in really bright, stark, angry colors. (softly) The forgiveness one
is pastel, softly lit from the back. I feel soft and warm and connected
with that person. Forgiveness is real quiet. (quickly) The angry one
has lots of dialogue, with "Yeah, buts" and rationalizations; it's argumentative.
Steve:OK, now what objection do you have to transforming anger into
forgiveness?
Ann: (thoughtfully) It feels like leverage, a way that I can get the
change that is needed.
Steve: So, you have some outcome, and by remaining angry you think that
will help you get it. What is it about remaining angry that helps you
make progress toward the outcome?
Ann: By remaining angry, that creates, literally, distance between us,
and he doesn't want the distance; so as long as I'm angry, then he needs
to do something.
Steve: You strike me as a fairly resourceful woman. How could you maintain
distance without having to be angry, so that you could enjoy it even
more?
Ann: The objecting part is saying, "If I let go of this anger, then
I'll let him come back, and he won't have made the requisite changes.
And then we'll be right back where we were before.
Steve: It sounds like that part doesn't believe that you, Ann, have
the strength of mind or character, or whatever, to maintain a particular
outcome and go for it.
Ann: Not without a lot of struggle.
Steve: OK. What makes it difficult?
Ann: It just seems like there's such a discrepancy in our value systems.
Steve: Given that you recognize this discrepancy in value systems, it
sounds like you've made a fairly congruent decision that distance is
the best thing, at least for now. And you said something about leverage
-- that this person wants to be back with you, and that as long as you
can say "not now," you have a way to create some motivation for him
to maybe make changes.
Ann: Right.
Steve: Now given that's a decision you've made, what do you need the
anger for? It seems to me it would be even easier to do all that without
anger. It would give you even more of a feeling of power and upholding
your own values.
Ann: It appears easier with anger.
Steve: What makes it appear easier? Is it just that it's familiar?
Ann:(thoughtfully) There is an element of familiarity in there.
Steve: Try traveling into the future. Imagine that over the next week,
you have no anger, and you're very clear, and your mind is set on this
goal, and you could be even more comfortable in just simply saying "No,"
to any possible encroachment, or whatever. . . . Do you have any objections
to that? (No.) Does any part have any objection? (No.) OK, are there
any other objections? (No.)
It sounds like you still have some connection with this person, that
there are some valuable parts of this person that you also respect and
have warm feelings toward as well. A lot of people think that if you
feel warmly toward someone, that means you can't feel angry at them,
or you can't deny them something. To me, it's even more respectful of
them as a whole person if you can say, "Look, this part of you fits1
for me beautifully; this part over here doesn't fit for me and I don't
want it." And just be really clear about that. It's not that you're
bad or that I'm good. It's just, "This fits for me and that doesn't."
It can be even easier for you to say what doesn't fit if you acknowledge
the parts that do fit, so that you're not rejecting him as a whole.
That has got to be hard for him; he's going to be defensive, and then
you're going to have to be defensive, and so on. But instead you can
say, "Gosh, the way you do this is wonderful, and this over here doesn't
fit for me, and I refuse to do it." Does that make sense to you? (Yes.)
OK, let's go ahead and change your anger to forgiveness. As we do this,
I want you to be very sensitive to any other objections that might come
up. Take this representation of him on your right, and move it over
here and farther away, and see what other changes occur spontaneously.
Find out what it's like to represent this person in pastel hues, softly
lit from the back, just like that other person you have already forgiven.
Ann: (softly, thoughtfully) I feel a loss of power; the powerlessness
of not being able to say "No."
Steve: And what is it that prevents you from saying "No" to future harm?
Ann: (happily) I just fixed it. I brought him closer, so he's life-size,
so then we're equal. When he was smaller than life-size, then I felt
pity, and I couldn't say "No."
Steve: And now, what's your feeling toward him? Do you have that warmth,
and sense of connection?
Ann: Yeah, and I can have a conversation with him as equals, rather
than having to play "topdog" or "underdog".
Steve: Great. Now close your eyes for a minute, and jump into next week
or whenever you might have an interaction with him and see how that
goes. . . (Ann is smiling and relaxed.) That looks pretty good from
here!
Ann: Yes. (quietly) I feel softness, and tenderness, and understanding,
and a real connection that wasn't there before. When you used the word
"fit" earlier, that was absolutely perfect for me, because the objection
part was being judgemental, making him wrong, and those things he did
be bad, whereas just to see it as not a fit makes a big difference.
In an audiotaped follow-up interview ten weeks later, Ann said, "At
the time of our session, he was in Vermont, and as far as I was concerned,
he could stay there. Now he's back here and we're setting a wedding
date! How's that for results! There are two other things that I'm specifically
aware of. One is that there's no bitterness on my part, and there's
no reservation. I find it easy to have the same level of intimacy and
trust as I did before. . . And I've also used the forgiveness process
in my own practice with couples, and it works."
Other Objections
This transcript presents a typical example of guiding a client through
the forgiveness process, and another example is available on videotape
(3). However, it is an example of someone who already believed that
forgiveness might be useful. With someone who has no interest in forgiving,
some preparatory work would be needed to deal with objections and motivate
the client to even consider the possibility of reaching forgiveness.
Some common objections, and brief examples of dealing with them follow:
1. "The other person doesn't deserve forgiveness." Perhaps not. But
forgiveness is not for him, it's for you, so that you can live in your
body with more comfort and congruence. Forgiveness is so that you don't
have to continue to be burdened by angry feelings, preoccupied with
obsessive thoughts about revenge, etc.
2. "I need to get even first." What would getting even do for you? Often
people say that they feel personally diminished by the harm that was
done to them, and that getting even would help them feel powerful and
good about themselves again. I want you to feel powerful and good about
yourself, and I'd like to offer you other ways of doing this. For instance,
I'd like you to learn how to cope effectively with possible repetitions
of this kind of behavior, so that you feel safe and strong in knowing
what you can do to prevent a recurrence.
3. "Anger makes me feel powerful; I don't want to give it up." Yes,
there is a certain feeling of power in feeling angry, in being courageous
and willing to stand up for yourself and your values. But usually there
is also a sense of lack of choice in having to be angry and having to
be preoccupied with thoughts of that person who harmed you. When someone
says, "He made me angry," what they are really saying is, "He can control
my feelings; I have no choice but to get angry." I'd like to offer you
more choices, so that you can be the one in control of your feelings
and behavior, and stand up for yourself even more powerfully.
4. "I refuse to forgive and forget." I agree with you completely. I
don't want you to forgive and forget. If you forgot, then you'd be completely
vulnerable to a repetition of the harm that was done to you. I want
you to forgive and remember. I want you to remember so that you are
protected against possible recurrences, and to remember in a way that
provides you with feelings of strength, choice, and resourcefulness,
instead of being provoked into choiceless anger.
5. "If I forgave him, then he'd think what he did didn't matter and
he could feel comfortable doing it again." So you want him to know how
terrible it was for you, and so that he won't do it again. I think that
it is important for you to communicate that to him. I don't know about
you, but I find that when I'm angry I don't communicate very well. Often
the other person gets defensive and doesn't listen, and maybe "blows
it off," thinking "Oh, he's just upset; it doesn't mean anything." I'd
like to help you find ways to really get through to him, and my guess
is that will be much easier if you're not angry and upset.
The common theme in all these examples is to completely respect and
align with the positive outcome that underlies the client's objection,
and find a way that the client can realize that reaching forgiveness
would actually support that outcome.
Self-forgiveness
This same process can be used for forgiving yourself for the harm you
have done to others. The only difference is that you would begin with
an experience of harming yourself, (rather than having been harmed by
someone else) and an experience of forgiving yourself. (rather than
someone else). There are two additional understandings that are usually
vitally important in self-forgiveness: 1) That everyone always does
the best they can in a given situation, and 2) The healing value of
atonement.
1. The presupposition that everyone always does the best they can is
basic to all our work, and is best illustrated by a brief experiment.
Think of a time when you harmed someone else, and you now regret it.
Looking back on that situation, think about your motives, your knowledge,
your perceptions, capabilities, fears, limitations etc. at that time.
Considering all this, at that time could you have done anything different?
Now, with the benefit of hindsight, and subsequent learnings, etc. you
may be able to do something different next time, but at that time you
did the very best you could. Understanding this can also be a very useful
part of being able to forgive others, but it is an absolutely essential
part of forgiving yourself.
One of the main results of Virginia Satir's "Family Reconstruction"
process (in which the client directs and observes a vivid reenactment
of the parents' childhoods2) was to be able to see the parents' harmful
behavior as the best that they could do in the context of the limitations
and difficulties of their own upbringing.
2. Atonement can also be spelled "at one ment," becoming "at one" with,
rejoining with what has been alienated. Anything that can be done to
compensate for the harm that you did to others helps the healing, because
it transforms regret into positive action. This can range from a simple
heart-felt apology to taking steps to make up for the harm that was
done. If the actual person who was harmed is dead, or otherwise unavailable,
one can do good to others in the same kind of situation. Many Vietnam
veterans have said that going back to Vietnam and helping the people
there in some way has been a very healing experience.
Summary
We have been teaching the forgiveness pattern for over ten years now,
and I'm happy to report that it has been put to the supreme test: it
has been successfully used even by someone with a complete misunderstanding
of the principles involved! Like any good recipe, if the steps are followed
carefully, the results are good, whether or not the cook has an understanding
of what function the different components serve.
The healing power of forgiveness is a very ancient teaching, but typically
this teaching has been to point to a goal and describe it and its value,
but without much information about what to do to get there. Now that
we know how to do it, this ancient teaching can be manifest in the world.
One ex-prisoner of war asked another, "Have you forgiven your captors
yet?" The second one replied, "NO, NEVER!" And the other one turned
and said, "Then it seems like they still have you in prison, don't they?"
"One of my close friends spent, I think, eighteen years in Chinese
prison and labor camps. In the early '80s they allowed him to come to
India. On occasion he and I discuss his experiences in various Chinese
labor camps. And he told me that during those periods, on a few occasions
he really faced some danger. I asked what kind of danger, and his response
was, 'Oh, danger of losing compassion for the Chinese.' That kind of
mental attitude is, I think, a key factor to sustain peace of mind."
--The Dali Lama
"If we could read the secret history of those we would like to punish,
we would find in each life enough grief and suffering to make us stop
wishing anything more on them."
--Source Unknown
St. Peter: "Lord, how oft shall my brother sin against me, and I
forgive him? Till seven times?" Jesus saith unto him, "I say not unto
thee until seven times: but until seventy times seven."
--St. Matthew, 21.
"To err is human; to forgive, divine."
--Alexander Pope
"Father, forgive them: for they know not what they do."
--St. John, 34
"Judge not, and ye shall not be judged"
--St. Luke, 27
In Warsaw, in 1939, a man watched as the Nazis machine-gunned hundreds
of jews, including his wife, two daughters, and three sons. "I had
to decide right then whether to let myself hate the soldiers who had
done this. It was an easy decision, really. I was a lawyer. In my practice
I had seen too often what hate could do to people's minds and bodies.
Hate had just killed the six people who mattered most to me in the world.
I decided then that I would spend the rest of my life--whether it was
a few days or many years--loving every person I came in contact with."
--George G. Ritchie, Return from Tomorrow, pp. 115-116
References
1. Andreas, S. (1991) Virginia Satir: The Patterns of Her Magic. Palo
Alto, CA: Science and Behavior Books.
2. Andreas, S. (1992) "The Forgiveness Pattern" (audiotape). NLP Comprehensive.
12567 W. Cedar Dr. Suite 102, Lakewood CO 80228.
3. Andreas, S. (1999) "Diffusing Reflexive Anger, NLP" (videotape).
Phoenix, nAZ: Zeig, Tucker & Co. (3618 N. 24th St., Phoenix, AZ 85016
4. Brown, G. S. (1973) Laws of Form. New York: Bantam Books.
5. Satir, V. (1989) "Forgiving Parents" (videotape). NLP Comprehensive.12567
W. Cedar Dr. Suite 102, Lakewood CO 80228.
6. Valery, P. (1932) Moralites.
©2000 Anchor Point, Vol. 13, No. 5, May, pp. 5-16
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